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Privacy Policy

This Privacy Policy explains how riskprotector.com.au (“we”, “us” or “our”) collects, uses, holds and discloses personal information in connection with riskprotector.com.au and our services. We’re committed to handling your personal information with care and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We know that the people who reach us are often dealing with real pressure. We don’t take the trust you place in us lightly. This policy is written to be read, not just filed.

1. About Us

RiskProtector.com.au is an Australian business that provides structural and strategic advisory services, strategic mentoring and document preparation in draft form to directors, business owners and individuals facing high-pressure business and financial situations.

We’re not a law firm and we don’t provide legal or financial advice. The services we provide are educational, structural and strategic in nature. This policy applies to all information we collect through our website, our assessment tools, our communications and our service delivery.

2. What Personal Information We Collect

The 13-point Structural Vulnerability & Risk Exposure Analysis collects only the minimum information needed to respond meaningfully to your submission: your name, your business name and your email address. No additional identifying information is required. Should you decide to engage Risk Protector following the assessment, we will collect only what is reasonably necessary to deliver the agreed services. This may include:

 

  • Your name and contact details, including email address, phone number and postal address;
  • Information you provide through the free 13-point Structural Vulnerability & Risk Exposure Analysis at riskprotector.com.au, including details about your business situation, financial circumstances, asset structures and creditor position;
  • Information about your company or companies, including ABN, ACN, trading names and director details;
  • Information about the nature and urgency of the situation you’re facing;
  • Communications you send to us, including emails, enquiry forms and any supporting documents you choose to share; and
  • Technical information collected automatically when you use our website, including IP addresses, browser type, pages visited and time spent on the site.

 

We only collect personal information that is reasonably necessary to provide our services or to respond to your enquiry. We don’t collect sensitive information unless you volunteer it and it’s directly relevant to your situation.

3. How We Collect Personal Information

We collect personal information in the following ways:

  • Directly from you when you complete the free 13-point Structural Vulnerability & Risk Exposure Analysis;
  • When you contact us by email or through our website;
  • When you engage us for advisory, mentoring or document preparation services; and
  • Automatically through cookies and similar technologies when you visit our website.

If possible, we’ll always tell you why we’re collecting your information at or before the time of collection. If we receive your information from a third party, we’ll take reasonable steps to ensure you’re aware that we hold it and why.

4. How We Use Your Personal Information

We use personal information to:

  • Deliver and improve our structural and strategic advisory services;
  • Review and respond to your 13-point Structural Vulnerability & Risk Exposure Analysis submission;
  • Communicate with you about your situation, our services and any follow-up matters;
  • Prepare draft documents and strategies relevant to your circumstances;
  • Maintain records of our engagements for quality and accountability purposes;
  • Comply with our legal and regulatory obligations; and to
  • Improve our website and understand how visitors use it.

We don’t use your personal information for purposes that aren’t directly connected to our services or to what you’d reasonably expect. We don’t sell your information to third parties. We don’t use it to serve you advertising.

5. Disclosure of Personal Information

We may share your personal information with:

  • Members of the Risk Protector team involved in delivering your services;
  • Trusted third-party service providers who help us operate our website and business, such as IT support, cloud storage providers and communication platforms, where those providers are bound by obligations to handle your information securely and only for the purposes for which it was shared;
  • Licensed professional referral partners, but only where you’ve specifically asked us to make that referral or you’ve consented to us sharing your information for that purpose; and
  • Regulatory authorities or law enforcement agencies where we’re legally compelled to.

We don’t disclose your personal information overseas unless we’ve told you about that disclosure and taken reasonable steps to ensure the overseas recipient doesn’t breach the Australian Privacy Principles in relation to your information.

6. The 13-Point Assessment

The free 13-point Structural Vulnerability & Risk Exposure Analysis at riskprotector.com.au is the starting point for many of our engagements. The information you provide in that assessment is treated as confidential. We use it solely to understand your situation and prepare a written analysis that reflects, across 13 categories, the information you have provided to us. That analysis is based entirely on what you tell us and does not represent an independent finding or verification of your circumstances.

Completing the Analysis doesn’t constitute a legal retainer, a formal engagement or a contractual obligation of any kind. It doesn’t commit you to engage our services further. The written response we provide is for informational and educational purposes and isn’t legal or financial advice.

We hold the information you provide in the assessment securely and don’t share it outside the Risk Protector team without your consent.

7. Security of Your Information

We take reasonable steps to protect personal information we hold from misuse, interference and loss and from unauthorised access, modification or disclosure. These steps include secure storage systems, access controls and privacy and confidentiality obligations for our team members.

We can’t guarantee that any transmission of information over the internet is completely secure. Internet transmissions carry inherent security risks that are outside our control. Once we receive your information, we apply the protections described above.

If we become aware of a data breach that is likely to result in serious harm, we’ll notify the affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches scheme.

8. Access and Correction

You have the right to request access to the personal information we hold about you and to ask us to correct it if it’s inaccurate, out of date or incomplete. To make a request, contact us using the details at the end of this policy.

We’ll respond to access and correction requests within a reasonable time. In most cases that means within 30 days. If we can’t give you access to the information you’ve requested, we’ll explain why in writing.

There’s no charge for making an access or correction request. We may charge a reasonable fee for the cost of giving access to the information where your request is complex, but we’ll tell you the estimated cost before proceeding and you can withdraw the request at that point if you choose.

9. Cookies and Website Analytics

Our website uses cookies and similar technologies to collect technical information about how visitors use the site. This includes information about pages visited, time spent on the site and browser type. This information is used to improve the website and understand user behaviour in aggregate. It’s not used to identify you personally.

You can configure your browser to refuse cookies or to alert you when cookies are being sent. If you do, some features of our website may not function as intended.

We may use third-party analytics tools such as Google Analytics. These tools operate under their own privacy policies. We encourage you to review those policies if you have concerns about how your data is handled by third-party providers.

10. Links to Other Websites

Our website may contain links to external sites that aren’t operated by us. We’re not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal obligations. The current version will always be available at riskprotector.com.au. The date at the bottom of this policy shows when it was last updated. Your continued use of our website or services after an update constitutes your acceptance of the revised policy.

12. Complaints

If you believe we’ve handled your personal information in a way that doesn’t comply with this policy or with Australian privacy law, we’d like to know. Please contact us in the first instance using the details below. We take privacy complaints seriously and will respond within 30 days.

If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

13. Contact Us

If you have any questions about this Privacy Policy, want to make an access or correction request or want to raise a privacy concern, please contact us:

RiskProtector.com.au

admin@riskprotector.com.au

Last updated: May 2026